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Cottage Inn Gourmet Pizza is rated 4.3 out of 5 by 108.
Rated 4 out of 5 by from Love their pizza and Cuban subs! I do have one issue... out of my first 4 sub orders (2 subs ea order), I had at least 2 of the following problems on both of the subs in each of 3 orders: one or more filling items missing, burned (blackened) buns, fillings unevenly clumped separately in different spots on the buns, filling on only 1/2 of the bun, and filling was 1/3 of what it was supposed to be. The first 2 times I was already home with my order so there was nothing I could do, but the 3rd time, I checked them before I left the parking lot and they remade them for me right away. The staff is always very friendly. I just think that as they’re interacting with each other as they work, they forget to pay the attention necessary when making food items that they’re not used to making on a regular basis.
Date published: 2019-07-26
Rated 5 out of 5 by from Turkey Sub was hot, fresh & as ordered. Comes with a small bag of plain chips but was enough for me.
Date published: 2019-06-05
Rated 5 out of 5 by from The sub was hot, fresh and done exactly when they said it would be.
Date published: 2019-05-23
Rated 3 out of 5 by from My pizza crustwas burnt completely black on one side
Date published: 2019-02-09
Rated 1 out of 5 by from The first time I ordered these subs, they were delicious and I left a positive review. Unfortunately, the errors on the same subs they've given me since then have been big ones and so unbelievably blatant that I will be mentioning my experience when I order from now on just to be sure whoever makes them is paying attention. I really want to highlight the "Unbelievably" blatant part in hopes that if the owner or manager reads this, they will either update training or increase their awareness. The 2nd and 3rd times I ordered these same two subs, I got subs that were completely different, not only from what they were like the first time, but also from each other in the amount and distribution of the filling. The first time they were really busy and I caught it because when I got in my car I noticed a burnt smell so I checked the subs before leaving the parking lot. Not only were the buns burned - to the point that I can't believe that they actually gave them to me - but the subs looked like 2 different kinds and one was actually missing a couple of ingredients, even including one of the meats. When they remade them for me, they were perfect. This last time I was the only person there and the employees (I'm fairly certain one of them was actually the manager or owner though) were talking and laughing with each other - they weren't rushed and it took 10 minutes to make the subs so I figured I didn't need to check them. Big mistake on my part and I was pretty angry 20 minutes later when I got home and saw what I had paid for. One sub had half the amount of meat and cheese - like they forgot they were making the larger sub, way too much sauce (though it was probably right for the amount of meat that should have been there) and twice the amount of pickles mostly set in a pile at one end. The other sub had most of the cheese in a half melted clump at one end (can't really fix that other than pull it off), very few pickles and also unevenly distributed filling, which is a bigger deal when there is shredded meat and a messy sauce. I don't know if they make many subs or not, but I'm not being dramatic when I say that I can't even comprehend how 2 of the last 4 subs even came out of the kitchen. They are delicious though and I'll still go there, but I'm definitely going to bring it to their attention up front. And then still check.
Date published: 2019-01-30
Rated 1 out of 5 by from The first time I ordered these subs, they were delicious and I left a positive review. Unfortunately, the errors on the same subs they've given me since then have been big ones and so unbelievably blatant that I will be mentioning my experience when I order from now on just to be sure whoever makes them is paying attention. I really want to highlight the "Unbelievably" blatant part in hopes that if the owner or manager reads this, they will either update training or increase their awareness. The 2nd and 3rd times I ordered these same two subs, I got subs that were completely different, not only from what they were like the first time, but also from each other in the amount and distribution of the filling. The first time they were really busy and I caught it because when I got in my car I noticed a burnt smell so I checked the subs before leaving the parking lot. Not only were the buns burned - to the point that I can't believe that they actually gave them to me - but the subs looked like 2 different kinds and one was actually missing a couple of ingredients, even including one of the meats. When they remade them for me, they were perfect. This last time I was the only person there and the employees (I'm fairly certain one of them was actually the manager or owner though) were talking and laughing with each other - they weren't rushed and it took 10 minutes to make the subs so I figured I didn't need to check them. Big mistake on my part and I was pretty angry 20 minutes later when I got home and saw what I had paid for. One sub had half the amount of meat and cheese - like they forgot they were making the larger sub, way too much sauce (though it was probably right for the amount of meat that should have been there) and twice the amount of pickles mostly set in a pile at one end. The other sub had most of the cheese in a half melted clump at one end (can't really fix that other than pull it off), very few pickles and also unevenly distributed filling, which is a bigger deal when there is shredded meat and a messy sauce. I don't know if they make many subs or not, but I'm not being dramatic when I say that I can't even comprehend how 2 of the last 4 subs even came out of the kitchen. They are delicious though and I'll still go there, but I'm definitely going to bring it to their attention up front. And then still check.
Date published: 2019-01-30
Rated 1 out of 5 by from The first time I ordered these subs, they were delicious and I left a positive review. Unfortunately, the errors on the same subs they've given me since then have been big ones and so unbelievably blatant that I will be mentioning my experience when I order from now on just to be sure whoever makes them is paying attention. I really want to highlight the "Unbelievably" blatant part in hopes that if the owner or manager reads this, they will either update training or increase their awareness. The 2nd and 3rd times I ordered these same two subs, I got subs that were completely different, not only from what they were like the first time, but also from each other in the amount and distribution of the filling. The first time they were really busy and I caught it because when I got in my car I noticed a burnt smell so I checked the subs before leaving the parking lot. Not only were the buns burned - to the point that I can't believe that they actually gave them to me - but the subs looked like 2 different kinds and one was actually missing a couple of ingredients, even including one of the meats. When they remade them for me, they were perfect. This last time I was the only person there and the employees (I'm fairly certain one of them was actually the manager or owner though) were talking and laughing with each other - they weren't rushed and it took 10 minutes to make the subs so I figured I didn't need to check them. Big mistake on my part and I was pretty angry 20 minutes later when I got home and saw what I had paid for. One sub had half the amount of meat and cheese - like they forgot they were making the larger sub, way too much sauce (though it was probably right for the amount of meat that should have been there) and twice the amount of pickles mostly set in a pile at one end. The other sub had most of the cheese in a half melted clump at one end (can't really fix that other than pull it off), very few pickles and also unevenly distributed filling, which is a bigger deal when there is shredded meat and a messy sauce. I don't know if they make many subs or not, but I'm not being dramatic when I say that I can't even comprehend how 2 of the last 4 subs even came out of the kitchen. They are delicious though and I'll still go there, but I'm definitely going to bring it to their attention up front. And then still check.
Date published: 2019-01-30
Rated 4 out of 5 by from This is not a dine in restaurant it is a pizza pick up or delivery spot.
Date published: 2018-10-23
Rated 5 out of 5 by from 2nd time in. Ordered subs both times. They’ve been consistent on freshness, time, taste & quality. I ordered the 12 inch steak & cheese sun again bc it was so good! But I see a salad in my future with my name on it! Hahaha will definitely go back. Was greeted when I first walked in as well.
Date published: 2018-06-24
Rated 5 out of 5 by from We ordered a 12’ steak sub. It was hot, the bread was toasted and fresh. Came with yelliow peppers & a small bag of Ruffles potato chips on the side with ranch dressing.
Date published: 2018-06-19
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Minimum purchase of $7.50 at restaurant. Special Term(s): Only One Certificate Allowed per Visit

Cottage Inn Gourmet Pizza

12830 South Saginaw
Grand Blanc, MI 48439
Phone: (810) 695-6650
Cuisine: Pizza, Italian
Price: $$
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Cottage Inn Gourmet Pizza Reviews

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Have a question or want to order by phone? CALL US AT 855.832.8728 Monday thru Friday, 8:30am - 5pm CT or search our FAQ's